How does this work?

Step 1
Firstly, ticket(s) are purchased from the various participating attractions via MyLangkawiDeals.com.

Step 2
You can either choose to register (optional) for an account during checkout to facilitate the ability to re-login to the site via your supplied credentials to check the status of your previous / current purchase history OR proceed to checkout as a guest.

Step 3
Upon successfully purchasing the ticket(s), an email confirmation containing your “Digital-Pass” will be sent to the corresponding email address specified during the checkout phase.

Step 4
To redeem the ticket / Digital-Pass for each respective attraction, all that is required is for you to present the QR Code (Digital-Pass) at the reception counter for each participating attraction.

* Regardless of the quantity and number of attraction ticket(s) purchased, only ONE (1) QR code / Digital-Pass will be required and sent to your corresponding email address.


Is it safe to buy from MyLangkawiDeals.com?

Rest assured, it is 100% safe to purchase from MyLangkawiDeals.com. We do not store your banking/credit-card purchase info on our site.

All payments are securely handled by PayPal and iPay88’s payment gateway directly.

Also to further reassure our customers, we have gone to great lengths to safeguard the site with SSL (https) to ensure that your browsing experience is solely private to you and will be free from any external interception and eavesdropping.

Site is secured with an EV SSL 2048-bit cert

Site is secured with an EV SSL 2048-bit cert



What are the benefits from buying from MyLangkawiDeals.com?

By buying your attraction ticket(s) from MyLangkawiDeals.com, you instantly enjoy the following:

  • Discounted ticket(s) are guaranteed to be lower than the walk-in price
  • Avoid long queues during ticket purchase (especially during Peak and School Holidays seasons) with our dedicated lane for ticket redemption
  • Tickets can be pre-purchased online and will remain valid for 12 months prior to redemption
  • Extremely courteous and friendly customer support


How do I buy from MyLangkawiDeals.com?

It’s relatively hassle-free and extremely easy for tickets to be purchased from MyLangkawiDeals.com

Step 1
Firstly, click on the “Attractions” link on the site’s header menu.

Step 2
Select your desired attraction and click on the selected attraction.

Step 3
Then proceed by selecting the relevant options such as “MyKad Holder / International”, “Type of ticket”, etc. followed by the quantity of ticket(s) required. And press “Add to Cart”.

Step 4
To purchase more ticket(s), please repeat Step 2 and Step 3. And once you are ready to confirm your purchase, click on the “cart” icon situated on the upper-right to continue to the check-out page.


How can I verify my purchase(s)?

Upon successfully completing your purchase, you will be sent a purchase invoice containing your Digital-Pass together with the details of your purchase.

If you do not receive an email from us within 10 minutes of purchase, do contact us and our support staff will be ready to assist you.


Is there an expiry for the ticket(s) purchased?

All purchases from MyLangkawiDeals.com will have a validity of 1 YEAR from the date of purchase as shown in the purchase invoice.

The ticket can be redeemed at ANY time from the moment of purchase as long as the redemption is made within 365 days.


Do I need to print the QR Code / Digital-Pass during redemption?

No, physical representation of the QR code / Digital-Pass is not required.

QR Code / Digital-Pass will be accepted as long as it can be scanned at the reception counter for the respective participating attractions.

For example, QR code image in your mobile-phone, PDF, Email, physical printout, etc will all be accepted.


Have purchased the ticket(s) but have yet to get the purchase invoice e-mail?

Do not worry, the mail might just very well be on its way to your mailbox even as we speak now.

However, if you still did not receive your email after 30-mins from the moment of purchase, kindly contact us via the Contact Us page or via the “Chat with us” feature on the lower right bottom of the MyLangkawiDeals.com page.

We will attend to you as soon as we possibly can, however, do also allow us 24-hours to get back to you in the worst possible scenario.


Lost the purchase invoice, how do I get a copy re-sent to me?

Kindly contact us via the Contact Us page or via the “Chat with us” feature on the lower right bottom of the MyLangkawiDeals.com page.

We will attend to you as soon as we possibly can, however, do also allow us 24-hours to get back to you in the worst possible scenario.


I am lost, I need to speak to a customer representative. Is there a live-chat feature on MyLangkawideals.com?

Yes, we do have live-chat support.

Kindly contact us via the Contact Us page or via the “Chat with us” feature on the lower right bottom of the MyLangkawiDeals.com page. If we happen to be online at the moment, we shall be able to respond to you almost immediately.

However, do allow us 24-hours to get back to you if you left an offline message with us instead. The support representatives might be busy attending to other customers and will get back to you shortly.


I have an issue, can I get a purchase refund?

Unable to visit Langkawi and redeem your online tickets? Don’t worry, you can get a refund for your tickets within 6 months of your purchase date if you have a valid reason. There is a 10% cancellation fees that will be imposed on your total refund. This is to cater for the banking and payment gateway charges.

Just fill up the Refund Request Form, and we will process your refund on a case-by-case basis. MyLangkawiDeals.com will first verify your purchase and with valid and legit reasons deemed acceptable, your refund will be processed within 2 weeks.

Tickets that have already been redeemed at the counters will not be refunded.